Hycontrol Support

Hycontrol have been supplying level measurement and control instrumentation for over 30 years for use on anything from cornflakes to nuclear waste. We understand the consequences of inaccurate and unreliable level systems and this is why each Hycontrol installation is tailored precisely to your application, to provide the best engineered solution... without compromise.

Design

Hycontrol offers the widest range of level measuring equipment and technologies available in the industry today. In many applications we specify a selection of measuring technologies, each carefully selected to provide the best-engineered solution for each application.

We then carefully document exactly what is being offered in terms of equipment and functionality, together with the clients’ needs. This provides a clear road map for the installation and avoids any misunderstanding throughout the project.

Our systems are designed to minimise plant disruption. Many of our level measuring systems are pre-calibrated in-house, saving valuable time on site.

Build

We build more control panels than any other level measurement company in the UK. Whether your application requires a simple alarm panel or more complex multiple-point ATEX-certified systems, our engineers apply the same level of care and attention during manufacture to ensure the equipment supplied fulfils and exceeds the specification.

Although many panel solutions from Hycontrol are of a standard nature, some require custom build and unique logic programming to ensure peripheral equipment such as valves or heaters are turned on or off at the correct time, and in the right sequence. In addition to instruments and panels, we can also supply bespoke mounting accessories and fabricants to ensure full equipment compatibility when delivered to a site.

Finally, each and every system is fully tested in-house prior to delivery to site.

Install

By utilising Hycontrol’s vast experience in the supply and installation of complete level measurement systems, you can avoid the pitfalls encountered with fragmented third-party installations. We give you the peace of mind that our single source capability provides you with one point of contact for all key aspects of your system. This makes financial and operational sense, especially if problems are encountered during installation.

Our promise is that your Hycontrol level measurement system will meet your key operational parameters precisely from day one.

We take safety requirements very seriously. All of our installation engineers are Safety Passport qualified, First Aid trained and competent in ATEX installation requirements.

Testimonials

"I had my bulk powder work completed [at my depot] last week. Would you be able to pass on my thanks to the team as I was very impressed with their health and safety attitude and the fact that they continuously kept me updated with how the job was progressing. It made a nice change to have contractors on site who were a pleasure to work with and not a constant headache."

- M. Burrows, Aggregate Industries

"Thank-you to you and your team for the professional job that you you have done at Hafod Asphalt plant. Not only on the installation of the silo protection unit but all through the stages including the planning, the adjustments and the service that you and your colleagues have provided over the past several weeks."

- N. Roberts, Lafarge Tarmac

"Thank you for the installation of the silo protection systems for our vessels. [Hycontrol engineers] Jamie and Simon have been a credit to your company and have explained, hopefully, everything we need to know about the system."

- R. Sanderson, Hitex Traffic Safety

Support

Our comprehensive after sales service support is a key reason why many customers choose Hycontrol. Our team of UK service engineers are able to respond quickly to urgent service requests and our dedicated internal technical support engineers are always on hand to offer free telephone advice.

Using one company for your installation and support ensures ongoing system integrity and reliability. All critical documents, including wiring diagrams, drawings and space components are always readily available in one location, avoiding delays and ambiguity. All our engineers continually undergo technical and safety training in line with industry standards. We offer comprehensive service contracts for ongoing maintenance, checking calibration and confirming safety systems are fully operational.

For further information please read our Service & Support brochure.